# Get Help **URL:** https://speciforum.org/c/get-help/78.md [Latest](https://speciforum.org/latest.md) · [Categories](https://speciforum.org/categories.md) · [Tags](https://speciforum.org/tags.md) --- ## [Download Specify 7 System Information](https://speciforum.org/t/download-specify-7-system-information/1614)
**Author:** [@Grant](https://speciforum.org/u/Grant)\ **Replies:** 0\ **Last updated:** [March 13, 2024, 4:51pm UTC](https://speciforum.org/t/download-specify-7-system-information/1614 "2024-03-13T16:51:52Z")
Download Specify 7 Information If you need to report an issue and want to give more context or if a Specify support staff member has asked for this information, follow the instructions below to download the Specify… --- ## [About the Get Help category](https://speciforum.org/t/about-the-get-help-category/483)
**Author:** [@Grant](https://speciforum.org/u/Grant)\ **Replies:** 0
This is the place for raising and discussing any specific issue, including workflows, tasks, data wrangling, software issues, and getting things done. --- ## [Query loans on multiple loan agents](https://speciforum.org/t/query-loans-on-multiple-loan-agents/4354)
**Author:** [@fedoras](https://speciforum.org/u/fedoras)\ **Replies:** 1\ **Last updated:** [October 21, 2026, 2:53pm UTC](https://speciforum.org/t/query-loans-on-multiple-loan-agents/4354 "2026-10-21T14:53:36Z")
A user asked how to query loans on both authoriser and borrower and, honestly, I am stumped… Specify v7.12.0.6 --- ## [To-many Batch Attachment Uploading](https://speciforum.org/t/to-many-batch-attachment-uploading/4301)
**Author:** [@chrisGNM](https://speciforum.org/u/chrisGNM)\ **Replies:** 3\ **Last updated:** [October 13, 2026, 9:43am UTC](https://speciforum.org/t/to-many-batch-attachment-uploading/4301 "2026-10-13T09:43:37Z")
We are in the progress of importing images via a csv mapping file. The mapping includes one to one relations, multiple files to one catNbr, but also one file to multiple catNbrs. I see that the latter disappears in the b… --- ## [Accession scoped Institution level](https://speciforum.org/t/accession-scoped-institution-level/4285)
**Author:** [@Anna](https://speciforum.org/u/Anna)\ **Replies:** 2\ **Last updated:** [October 8, 2026, 10:16am UTC](https://speciforum.org/t/accession-scoped-institution-level/4285 "2026-10-08T10:16:31Z")
Specify 7 Version: v7.12.1.1 Hi, Could you please let me know how to configure the Accession table so that it is scoped at the Institution level rather than at the Discipline level? Thank you! Anna --- ## [Google Earth Map on WebPortal](https://speciforum.org/t/google-earth-map-on-webportal/4257)
**Author:** [@vanessadelnavaz](https://speciforum.org/u/vanessadelnavaz)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 2:54am UTC](https://speciforum.org/t/google-earth-map-on-webportal/4257 "2026-10-01T02:54:26Z")
We have noticed that the map feature in our WebPortal comes up with an error message saying ‘This page can’t load Google Maps correctly’, and the map then has the message ‘For development purposes only’. Does anyone else… --- ## [CO Query Returns Same Values for Taxon and Preferred Taxon Fields](https://speciforum.org/t/co-query-returns-same-values-for-taxon-and-preferred-taxon-fields/4245)
**Author:** [@emd0083](https://speciforum.org/u/emd0083)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 10:33pm UTC](https://speciforum.org/t/co-query-returns-same-values-for-taxon-and-preferred-taxon-fields/4245 "2026-09-30T22:33:56Z")
I’m seeing what appears to be unexpected behavior from the Query Builder when returning both Taxon and Preferred Taxon values in the same query. For example, Villosa iris is a synonym of Cambarunio iris as defined in my… --- ## [Add constant to Record Formatter](https://speciforum.org/t/add-constant-to-record-formatter/4150)
**Author:** [@fedoras](https://speciforum.org/u/fedoras)\ **Replies:** 3\ **Last updated:** [September 26, 2026, 1:52pm UTC](https://speciforum.org/t/add-constant-to-record-formatter/4150 "2026-09-26T13:52:07Z")
Why is it only possible to add fields to table formatter and separators, but no string constants? I had to hack the following solutions, mass-writing the closing parenthesis to the Text8 field, which is not an elegant no… --- ## [Picklist scoping and syncing between collections](https://speciforum.org/t/picklist-scoping-and-syncing-between-collections/3197)
**Author:** [@nfshoobs](https://speciforum.org/u/nfshoobs)\ **Replies:** 5\ **Last updated:** [September 16, 2026, 7:44pm UTC](https://speciforum.org/t/picklist-scoping-and-syncing-between-collections/3197 "2026-09-16T19:44:38Z")
Hey there, Following up on the discussion in this thread: Using Pick Lists in Other Collections I am curious to know – is there a way to automate the syncing of picklist values between collections? There are some pick… --- ## [Renaming fields in the Web Portal from Specify 7](https://speciforum.org/t/renaming-fields-in-the-web-portal-from-specify-7/4179)
**Author:** [@zoe.warner](https://speciforum.org/u/zoe.warner)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 7:24am UTC](https://speciforum.org/t/renaming-fields-in-the-web-portal-from-specify-7/4179 "2026-09-14T07:24:52Z")
Hi Grant - this is great! Just confirming, in Specify6, you used to build a mapping for the portal, which let you rename the fields for public display - I assume if we still need to do that, we’ll need to keep using the … --- ## [Mass deletion of duplicated records](https://speciforum.org/t/mass-deletion-of-duplicated-records/4165)
**Author:** [@Felixaad](https://speciforum.org/u/Felixaad)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 3:27pm UTC](https://speciforum.org/t/mass-deletion-of-duplicated-records/4165 "2026-09-10T15:27:42Z")
I know the concept has been discussed historically on this forum in regards to deleting repeat entries, but I was curious if there has been any recent developments. :slight\_smile: Thank you! --- ## [Loan form reports "No preparations were found" for CollectionObjects which do have loanable Preparations](https://speciforum.org/t/loan-form-reports-no-preparations-were-found-for-collectionobjects-which-do-have-loanable-preparations/4148)
**Author:** [@nfshoobs](https://speciforum.org/u/nfshoobs)\ **Replies:** 6\ **Last updated:** [September 9, 2026, 8:02pm UTC](https://speciforum.org/t/loan-form-reports-no-preparations-were-found-for-collectionobjects-which-do-have-loanable-preparations/4148 "2026-09-09T20:02:13Z")
Running Specify v7.12.0.6 Hopefully I’m just missing something here. In one of the Collections in my Specify instance, I cannot add Preparations to loans. When I try to enter Preps by catalog number, I get this error: … --- ## [Batchload from workbench not recognizing taxa in my taxon tree](https://speciforum.org/t/batchload-from-workbench-not-recognizing-taxa-in-my-taxon-tree/4156)
**Author:** [@acoconis](https://speciforum.org/u/acoconis)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 5:41pm UTC](https://speciforum.org/t/batchload-from-workbench-not-recognizing-taxa-in-my-taxon-tree/4156 "2026-09-08T17:41:53Z")
I am trying to upload data using the workbench. When I map out my taxa to genus and species, sometimes it uploads it correctly to the taxon tree that I have configured, but sometimes it creates a completely new taxon cal… --- ## [Specify 7 configurations help](https://speciforum.org/t/specify-7-configurations-help/4145)
**Author:** [@TshililoP](https://speciforum.org/u/TshililoP)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 2:34pm UTC](https://speciforum.org/t/specify-7-configurations-help/4145 "2026-09-03T14:34:51Z")
Hi Team, We just recently upgraded from Specify 6 to Sp7 (v7.12.0.6) I have Institutional admin role assigned In Sp7 and my “User Tools” is missing the “Batch Identify” button, is that normal for this version or maybe … --- ## [Containers Not Displaying Name Within Object Entry](https://speciforum.org/t/containers-not-displaying-name-within-object-entry/4108)
**Author:** [@Julian](https://speciforum.org/u/Julian)\ **Replies:** 1\ **Last updated:** [August 28, 2026, 6:00pm UTC](https://speciforum.org/t/containers-not-displaying-name-within-object-entry/4108 "2026-08-28T18:00:16Z")
Hello all. I have encountered an issue where in a collection object entry the name of the container the object is housed in is showing a “container #x” instead of our assigned name of the container. Instead to see the c… --- ## [Genus 'hidden' in taxon searches](https://speciforum.org/t/genus-hidden-in-taxon-searches/1119)
**Author:** [@HeatherC](https://speciforum.org/u/HeatherC)\ **Replies:** 7\ **Last updated:** [August 25, 2026, 12:59pm UTC](https://speciforum.org/t/genus-hidden-in-taxon-searches/1119 "2026-08-25T12:59:13Z")
Hello, I have been coming across this issue, when trying to ‘add’ a taxon node. Both via a collection object form, and via the taxon-node form. When I search for the genus, it just isn’t there. I think it should be the… --- ## [Adding stratigraphy trees to established disciplines](https://speciforum.org/t/adding-stratigraphy-trees-to-established-disciplines/4057)
**Author:** [@fedoras](https://speciforum.org/u/fedoras)\ **Replies:** 4\ **Last updated:** [August 24, 2026, 7:48am UTC](https://speciforum.org/t/adding-stratigraphy-trees-to-established-disciplines/4057 "2026-08-24T07:48:01Z")
Is there any way to add stratigraphy trees to collections, or rather, disciplines that are already established? --- ## [FullName field in Geography tree](https://speciforum.org/t/fullname-field-in-geography-tree/4049)
**Author:** [@sorosoro](https://speciforum.org/u/sorosoro)\ **Replies:** 2\ **Last updated:** [August 21, 2026, 7:26am UTC](https://speciforum.org/t/fullname-field-in-geography-tree/4049 "2026-08-21T07:26:55Z")
Hi, I am wondering how is the FullName field in the Geography tree calculated. I thought this field concatenates the values in the Name field for parents and children and I expected that updating the Name field for a co… --- ## [Picklist as a subset of a table](https://speciforum.org/t/picklist-as-a-subset-of-a-table/4026)
**Author:** [@leobrimblecombe](https://speciforum.org/u/leobrimblecombe)\ **Replies:** 2\ **Last updated:** [August 19, 2026, 7:06pm UTC](https://speciforum.org/t/picklist-as-a-subset-of-a-table/4026 "2026-08-19T19:06:23Z")
Hello, Quick question about setting up a picklist: we want to have a picklist that gives the option for certain agents but not the full agent field (i.e. only agents that fit a certain criteria - institutions only/speci… --- ## [Printing a report via the API?](https://speciforum.org/t/printing-a-report-via-the-api/4025)
**Author:** [@nfshoobs](https://speciforum.org/u/nfshoobs)\ **Replies:** 2\ **Last updated:** [August 17, 2026, 8:38pm UTC](https://speciforum.org/t/printing-a-report-via-the-api/4025 "2026-08-17T20:38:23Z")
Is there presently a way to run a report query (and thus generate a label or report) for a record (or set of records) via the API? I imagine not, because the report runner doesn’t have a unique URL response and the repo… --- ## [Simple Search mistake? (Search returns all synonymized taxon records)](https://speciforum.org/t/simple-search-mistake-search-returns-all-synonymized-taxon-records/2854)
**Author:** [@PTRM\_Paleo](https://speciforum.org/u/PTRM_Paleo)\ **Replies:** 8\ **Last updated:** [August 13, 2026, 6:36pm UTC](https://speciforum.org/t/simple-search-mistake-search-returns-all-synonymized-taxon-records/2854 "2026-08-13T18:36:44Z")
In Specify 7, our simple search will return all “synonymized records.” I am not entirely sure what this means, but in laymans terms no matter what we search our results include the same ~20 results. In our case, if you s… --- ## [Specify 7 tabs freeze with no error message on Firefox, requiring restart](https://speciforum.org/t/specify-7-tabs-freeze-with-no-error-message-on-firefox-requiring-restart/3173)
**Author:** [@nfshoobs](https://speciforum.org/u/nfshoobs)\ **Replies:** 10\ **Last updated:** [August 4, 2026, 2:11pm UTC](https://speciforum.org/t/specify-7-tabs-freeze-with-no-error-message-on-firefox-requiring-restart/3173 "2026-08-04T14:11:31Z")
Specify 7.11.3 (though problem has been happening since 7.9.5 at least) Specifically when using Specify 7 in Firefox (multiple versions, currently on v. 145.0.2 (aarch64)). This post describes a recurrent problem I’ve … --- ## [CollectionObjectAttribute one-to-one relationship to CollectionObject](https://speciforum.org/t/collectionobjectattribute-one-to-one-relationship-to-collectionobject/3963)
**Author:** [@sorosoro](https://speciforum.org/u/sorosoro)\ **Replies:** 2\ **Last updated:** [August 3, 2026, 9:17am UTC](https://speciforum.org/t/collectionobjectattribute-one-to-one-relationship-to-collectionobject/3963 "2026-08-03T09:17:04Z")
Hi, Some time ago Grant wrote: Does Specify somehow “enforces” the one-to-one relationship by always creating a new record in the CollectionObjectAttribute regardless of whether the attribute already exists in the dat… --- ## [Specify 6 EOL questions - Attachment Mapping files and Repeat Label Printing](https://speciforum.org/t/specify-6-eol-questions-attachment-mapping-files-and-repeat-label-printing/3871)
**Author:** [@leobrimblecombe](https://speciforum.org/u/leobrimblecombe)\ **Replies:** 2\ **Last updated:** [July 27, 2026, 9:13pm UTC](https://speciforum.org/t/specify-6-eol-questions-attachment-mapping-files-and-repeat-label-printing/3871 "2026-07-27T21:13:00Z")
Hello! Hope all is well - keen for the Open Office Hours this week. This is less of an actual question but I figured it would be good to just mention a few things that are our main reasons for using Specify 6 ahead of … --- ## [Forcing records with null values to sort at end of set in forms](https://speciforum.org/t/forcing-records-with-null-values-to-sort-at-end-of-set-in-forms/3974)
**Author:** [@nfshoobs](https://speciforum.org/u/nfshoobs)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 7:26pm UTC](https://speciforum.org/t/forcing-records-with-null-values-to-sort-at-end-of-set-in-forms/3974 "2026-07-27T19:26:31Z")
We sort determinations in our collection by date descending, with the current determination and most recent determinations first. We accomplish this by using this form xml: \ \ **Author:** [@baeus2](https://speciforum.org/u/baeus2)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 2:44pm UTC](https://speciforum.org/t/batch-import-into-commonnametx-table/3937 "2026-07-23T14:44:11Z") I would like to use the Workbench to import data into the CommonNameTx table. However, when I look at the available base tables in the Create New option of the Workbench, this table does not appear. Is this “just how it … --- ## [Using Identifier in OtherIdentifier table correctly](https://speciforum.org/t/using-identifier-in-otheridentifier-table-correctly/3910)
**Author:** [@Amelie](https://speciforum.org/u/Amelie)\ **Replies:** 2\ **Last updated:** [July 17, 2026, 3:19pm UTC](https://speciforum.org/t/using-identifier-in-otheridentifier-table-correctly/3910 "2026-07-17T15:19:03Z")
Sp v7.11.3 Hi! I’ve mapped the other identifiers of my COs (Specimen No) in the field “Identifier” from Other Identifier table. However, when I search for these COs, I notice that the results are multiplied by the numb… --- ## [Workbench no longer flagging New Cells as new](https://speciforum.org/t/workbench-no-longer-flagging-new-cells-as-new/3903)
**Author:** [@AlexWild](https://speciforum.org/u/AlexWild)\ **Replies:** 1\ **Last updated:** [July 16, 2026, 5:27pm UTC](https://speciforum.org/t/workbench-no-longer-flagging-new-cells-as-new/3903 "2026-07-16T17:27:11Z")
I’ve used Workbench through the various versions for years, but when importing and validating test csv files this morning, the first time in months since the big upgrade, Workbench was no longer flagging New Cells after … --- ## [Sample Config, env, docker files for setting up a Specify Server and an Asset server on the same prod box](https://speciforum.org/t/sample-config-env-docker-files-for-setting-up-a-specify-server-and-an-asset-server-on-the-same-prod-box/3898)
**Author:** [@hlezotte](https://speciforum.org/u/hlezotte)\ **Replies:** 0\ **Last updated:** [July 14, 2026, 3:24pm UTC](https://speciforum.org/t/sample-config-env-docker-files-for-setting-up-a-specify-server-and-an-asset-server-on-the-same-prod-box/3898 "2026-07-14T15:24:55Z")
Using the new specify 7 all-in-one docker installation and am having trouble starting up the Asset Server along with the Specify 7 server on the same box. I’m look through the help sections but can’t seem to find a set… --- ## [Include Preparation Attachments into the Web Portal](https://speciforum.org/t/include-preparation-attachments-into-the-web-portal/3757)
**Author:** [@pverley](https://speciforum.org/u/pverley)\ **Replies:** 3\ **Last updated:** [July 7, 2026, 7:31am UTC](https://speciforum.org/t/include-preparation-attachments-into-the-web-portal/3757 "2026-07-07T07:31:23Z")
We are in the process of sharing our main collection from French Guiana Herbarium with the Web Portal (and looking forward to Specify-7 Export to Web Portal!). In the main collection, CO are specimen with one or more Pr… [Next page](https://speciforum.org/c/get-help/78.md?page=1)