# Download Specify 7 System Information

**URL:** <https://speciforum.org/t/download-specify-7-system-information/1614>\
**Category:** Get Help\
**Tags:** Specify-7\
**Created:** [March 13, 2024, 4:51pm UTC](https://speciforum.org/t/download-specify-7-system-information/1614 "2024-03-13T16:51:52Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Grant](https://yyz1.discourse-cdn.com/flex029/user_avatar/speciforum.org/grant/32/4255_2.png) [@Grant](https://speciforum.org/u/Grant)\
**Post date:** [March 13, 2024, 4:51pm UTC](https://speciforum.org/t/download-specify-7-system-information/1614/1 "2024-03-13T16:51:52Z")

</div>

### **Download Specify 7 Information**

If you need to report an issue and want to give more context or if a Specify support staff member has asked for this information, follow the instructions below to download the Specify 7 system information.

This also is how you can find which Specify 7 version you are currently using, along with the current collection, discipline, division, and institution you are in!

1. Go to the **User Tools** menu.

2. Select **:info_: About Specify 7** from the menu.

3. In the “About Specify 7” dialog, click on the **Download Information** button in the bottom right of the dialog.

4. A text file will be downloaded containing the system information. You can attach this to either a post on the forum or in an email to [support@specifysoftware.org](mailto:support@specifysoftware.org) along with a description of your question or issue.

[Specify 7 System Information - 2024-03-13T16\_50\_08.445Z.txt](https://speciforum.org/uploads/short-url/cEtKZHPQN1snWaY5ZYl9GiH3EiU.txt) (578.4 KB)

and it will contain a long string of system information that the Specify team can examine to learn about the specifics of your installation or issue:

```json
{"message":"System Information report. Generated on 2024-03-13T16:50:08.445Z","userInformation":{"id":1,"accumminloggedin":null,"email":"testuser@ku.edu","isloggedin":true,"isloggedinreport":false,"logincollectionname":null,"logindisciplinename":null,"loginouttime":"2022-12-12T08:30:17","name":"Sp7demofish","timestampcreated":"2012-08-09T12:29:16","

```